Glossary
Terms from leadership, learning and AI, explained one at a time.
Keep reading
When “Awesome” Means “Okay”
“Great start!” “Passt.” “Pas mal.” Three ways to praise, three ways to be misunderstood. A tongue-in-cheek dictionary of American, German and French office talk, the research behind it, and seven habits that get your feedback through.
Who Made YOU Better?
Thoughts on one of the most important leadership skills
Why Am I Talking? Five Habits of Real Listening
Silence, catching the last sentence, and ten minutes a day: five habits that help people say what they came to say.
Your Team Is Talking in Circles. Who Is the Problem?
Three capable people, one launch, and a meeting that ends with someone walking out. Make your call, see what it sets in motion, then find out what kind of problem-solver you are.
You Told Her She Isn’t Ready. Now She’s Pulling Away.
A development conversation went badly, and one of your best people has gone quiet. Make your call, see what it sets in motion, then compare your path with our AI and the research.
You Have Feedback for Tom. When Do You Give It?
A colleague complains about one of your best people, and his development conversation is two weeks away. Make your call, see what it sets in motion, then compare your path with our AI and the research.