Glossary
Terms from leadership, learning and AI, explained one at a time.
Double-Loop Learning
Fixing the problem is one loop. Questioning the assumptions that produced it is the second.
GlossaryImpostor Phenomenon
Feeling like a fraud despite clear evidence of success. Widespread, and worth talking about.
GlossaryServant Leadership
Leading by putting the growth of others first. Serving, with a spine.
GlossaryParkinson's Law
Work expands to fill the time available. A 1955 joke about bureaucracy that still describes most calendars.
GlossaryGroupthink
When a close-knit group wants agreement more than it wants the right answer.
GlossaryGolem Effect
Pygmalion's quiet twin: when we expect little, performance tends to follow.
GlossarySet-Up-to-Fail Syndrome
When a boss decides someone is weak, the boss's own behavior can make it come true.
GlossaryGrowth Mindset
The belief that abilities can be developed. Easy to announce, harder to practice.
GlossaryGoodhart's Law
Once a number becomes a target, people optimize the number. What it used to tell you quietly disappears.
GlossaryDunning-Kruger Effect
The skills we need to do something well are often the skills we need to judge how well we're doing.
GlossaryPygmalion Effect
What we expect of people tends to shape what they achieve.
GlossaryPeter Principle
In a hierarchy, people tend to rise until they land in a job they can't do well.